Disability Support Worker – Overnight Shifts


Permanent Part-Time position

Up to 20 Hours per week

SCHADS Award MA000100 Level 2.3 + $1 above the award, ($30.56 p/h ordinary rate) + allowances + superannuation.

North Belconnen location, free parking available.

About Isaac

Isaac is a 23 year old young Canberra man. He is a small business owner (see www.isaacdelivers.com.au) Canberra Raiders fan, gym member, live music enthusiast, car owner, housemate, good neighbour, son and brother.

He also happens to have a complex disability and has a team of 5 supports to help him achieve his vision for his good life where he truly belongs in the Canberra community.

He is curious, friendly, and eager to learn.

About Isaac’s Band Pty Ltd

Isaac’s Band Pty Ltd is a Good Directions participant-owned disability service.

A participant-owned service is the purest form of person-centred service. Isaac is at the centre of everything we do.

Good Directions is our partner organisation that supports us to manage our service.

Our Mission

To build, support and safeguard a good and ordinary life where Isaac has choice and control and truly belongs in his community.


The role is a permanent part time employment agreement.

You will receive Level 2.3 + $1 above the SCHADS Award MA000100, plus super, additional allowances and pro-rated annual leave.

Your ordinary hours of work are approx. 10 – 20 hours per week (dependant on level of support required).

Hours of work will consist of support shifts between 7.30pm to 7.30am with a sleepover period Monday through Sunday on a 7-day rotating roster.

The role will consist primarily of completing process and routines around evening and overnight support. You will be required to provide support alongside non-active sleepover shifts in Isaac’s home whilst he sleeps.

The purpose of the role and duties

The goal of your role is to help Isaac have a home life that is typical of a young adult.

Your duties will include:

Supporting Isaac to prepare meals, assist Isaac to complete chores, and completion of bedtime and morning routines.

Building good relationships with Isaac, his housemates, neighbours, family, friends and fellow supports.

Supporting Isaac at social activities with his housemates and fellow supports.

Attending team meetings

Using our online portals to complete shift reports, attendance, and collation of data.

Desired Skills and/or Qualifications

  • Good spoken and written English
  • Ability to work and collaborate in a team-based environment.
  • Housekeeping skills
  • Listening and observation skills.
  • Ability to form new relationships and maintain existing ones.
  • Keeping a tidy and well organised home with Isaac and his housemates
  • Qualifications in disability, social work or community studies are desirable but not essential as full training is provided.

Desired personal qualities

  • Patient and flexible
  • Values inclusive communities and are against separated and segregated settings.
  • Assumes the capacity of people with disability to learn if given the right support.

Other requirements

  • Photo ID
  • Current driver’s licence.
  • Smart Device and/or Laptop
  • Current certificates and checks or willingness to obtain.
  • First aid certificate
  • AFP Police Check
  • Working with vulnerable people card

How to Apply

To be considered for the role you MUST email the following to isaacsapplications045@gmail.com

  1. Resume (with 3 referees)
  2. A cover letter specifically addressing the following questions:
    • What attracts you to this role?
    • Why might a person with a disability choose to not live in a group home?
    • As a support worker what can you do to make sure Isaac enjoys a home life that is typical of anyone his age regardless if they have a disability or not?

Closing Date

5pm, 3 March 2021

In Home Support Worker

Isaac is a delivery man, swimmer, a seasoned traveller, a car enthusiast and a much-loved friend and family member. He also has a disability. He shares his home with housemates that don’t have a disability and is looking for someone to help him maintain good relationships with his housemates, do his fair share of chores, enjoy relaxing at home and to assist him with his bedtime and morning routines.

Your employer will be Isaac’s Microboard – an incorporated association that networks with the Canberra community to build the good life that Isaac wants. We are a professionally run organisation with all appropriate insurances, policies and procedures in place.

The responsibilities of the role

The role will consist primarily of completing practices and routines around evening and overnight support. You will be required to stay overnight during your support shifts and you will usually be able to sleep once Isaac has gone to bed.  A furnished room will be provided for you. Your duties will include:

  • Supporting Isaac to prepare his meals, complete his chores, and complete his bedtime and morning routines.
  • Build good relationships with Isaac and his housemates
  • Support Isaac at social activities with his housemates
  • Attend house meetings to represent Isaac’s needs and ensure good relationships with housemates are maintained
  • Completing shift reports

Desired Relevant Experience

  • Sharing a home with housemates
  • Maintaining a tidy and well organised home
  • Disability support work experience may be helpful but not essential as training is provided

Desired Skills and/or Qualifications

  • Good spoken and written English
  • Able to work as part of a team
  • Good housekeeping skills
  • Good listening and observation skills
  • Able to build good relationships with people
  • Qualifications in disability, social work or community studies might be helpful but not essential

Desired personal qualities

  • Patient and flexible
  • Values inclusive communities and are against separated and segregated settings
  • Assumes the capacity of people with disability to learn if given the right support

Other requirements

  • Current first aid certificate or be willing to obtain one
  • Current National Police Check or be willing to obtain one
  • Current working with vulnerable people card or be willing to obtain one
  • Photo ID
  • A current driver’s licence


The role is a fixed term 12 month part time contract that is likely to be extended.  You will be paid at Level 2.1 of the SCHADS award and you will earn approximately $1600.00 per fortnight plus super and annual leave.

Your ordinary hours of work are 20 – 25 hours per week on a 7-day rotating roster. Support shifts will consist of shifts of varied times between 5pm to 9am Monday through Sunday.

How to apply

Please email with a copy of your Resume (with 3 referees) and a cover letter to teamleader045@gmail.com The cover letter must answer the following questions:

  1. What attracts you to this role?
  2. Describe your top 3 tips for sharing a home
  3. What do you think is the one key difference between an average and a great support worker?

Further Information:

Please contact

Marcel Russell Hall – Team Leader


Closing Date

31 January 2020

Getting the Good Life Newsletter January 2017

Merry Christmas and Happy New Year!

We hope you all had a great Christmas and a Happy New Year.

Isaac’s Christmas celebrations went for several weeks beginning with the annual trip to Hacket Music in the Park with Anthony.  Then we had Isaac’s staff Christmas party when we hired a minibus and drove out to the Cotter for a picnic and secret Santa.  We also invited the Beadle Place neighbours over and enjoyed sharing good food and conversation.  Lucy took us all on our traditional Christmas Lights tour and she had lined up some spectacluar lights yet again for us to marvel at.  On Christmas day we had a lovely time celebrating with Ben’s girlfriend and her family.

Although 2016 wasn’t so good for celebrities, it was amazing for Isaac thanks to his fabulous microboard members and other unpaid and paid supporters.

Our major achievements were

  • Helping Isaac to learn to present to an audience using technology
  • Beginning the process of enabling Isaac to move into a home of his own
  • Starting up a small business based around Isaac’s love of driving in the car and his skills in following a routine and carrying bags.
  • Recruiting a team of awesome support workers
  • Learning how to harness the NDIS to build a good life for Isaac
  • Giving Isaac the experience of being a University Student
  • Winning the ACT Chief Minister’s Award for Excellence in Innovation in Inclusion

On the home front

We farewelled Fitzy and Patrick from the house and we welcomed Shayne, Tina and Adrian.   We have also welcomed the arrival of 5 chickens and they have been growing fast.  They have been named Roxy, Usain Bolt, Mary Poopins, Bobby flash and Charlie.  We are looking forward to eggs on toast and being able to deliver eggs to our neighbours.  We have even designed our own egg label!

Savvy’s veggie patch is about to provide lots of veggies to share around the neighbourhood too.

We have had several gatherings with the neighbours and it feels good to be part of such a friendly neighbourhood.

Merlin the cat is also enjoying being part of life at Beadle Place.

Isaac Delivers

In 2016 year we concentrated on setting up our business processes and helping Isaac to learn the ropes.  He’s become a champion at carrying the bag, using his ipad to speak with the receptionist and going up to the Post Office doorbell to let them know he is ready and waiting to collect and deliver the mail.  Isaac is also collecting flowers from his friend Anthony’s garden and delivering them to Lyneham High School to brighten up their reception area.

This year we hope to find more clients to work with.  He doesn’t do one off deliveries.  This is because it helps Isaac to build friendships and get to know the routine which reduces his anxiety and helps him to be able to perform the job better.

If you think you know of a business that uses a post office box and would like to use Isaac’s Business let them know about our website and facebook page.

Isaac on a delivery run

Isaac on a delivery run

Isaac’s A Team

We welcomed an awesome team of support workers whom The Band has recruited.  Microboards Australia mentored us in the recruitment process and we now have a fabulous team:

Dan – Support Worker and Health & Safety/Assistive Technology Guru

Fiona – Support Worker and Isaac Delivers Manager

Josh – Support Worker

Jake – Fitness coach

Mary-Caitlin – Literacy coach

Manon – Support Worker and Social Connector

Tina – live in over night support worker and house mate

Christmas party with the A Team

Decision Support

We have also made a little ground on helping Isaac to become a decision maker.  Tina Dowse from ADACAS helped us to learn about supported decision making.  We are working with Isaac’s Dentist Dr Peter Wong on how we can support Isaac to understand the risks around dental surgery and help him to indicate if he consents or not to having a medical procedure.  We are doing this because we are unsure if Isaac has the capacity to understand or not and it would be terrible to take the choice and control away from him if he did have the capacity.  There is much more work to be done but we have started.

No More School

Isaac has now officially left school and it feels like the end of an era.  Isaac celebrated it at the School Formal where little birds tell me he was the best dressed guy in the room.  He also proudly received his certificate at the Presentation Night.

It’s been an interesting journey for Isaac and us, his family. In the beginning separate, specialist education settings were the only thing that seemed on offer to us.  We didn’t know that Isaac could attend an ordinary school.  His experience at these specialist schools was a good one – lots of talented and kind teachers but he was surrounded by other students with equal challenges who couldn’t provide him with good models on how to act and learn.  Nor could they afford Isaac the opportunities that come through friendship networks because of their own social isolation.

For the secondary years of his education we chose inclusive mainstream settings because we thought it important for Isaac to leave school with social capital – being known in his community and having friends that can support him in his life – and we have achieved that.  We also felt that Isaac would be surrounded by other students modelling how to learn and act and we saw lots of glimpses of that too – Isaac heading off to class unaided by any paid support workers, just surrounded by his class mates.  We also felt Isaac had lots to teach the other students that don’t have disabilities and his teachers and they have benefited from Isaac’s presence in their lives.

Thank you to all his teachers over the years, you have been very important in Isaac’s life and we are grateful for your help.  I hope Isaac has taught you something too.

Isaac and Cameron’s UnConvention

To kick off 2017, Isaac and his network of paid and unpaid supporters will be joining Cameron, his family and circle of friends at a retreat which we have called an UnConvention.  Here we will be doing some planning for 2017 and learning about some key topics that are important to Isaac and Cameron such as how to support them to have safe friendships, learning to communicate in social settings, promoting Isaac and Cameron as valued people, understanding behaviours that others can find challenging and more as well as participating in some fun activities.  Interested in attending – best get in quick as registrations close on Jan 6.  Read more about it and register here

We won two awards this year!

Isaac’s Band of Brothers & Sisters won the ACT Chief Ministers Inclusion Award for Excellence in Inclusion.  Our drumming club also won the runners up award for the best new club at the University of Canberra.


The Good Life Newsletter October 2016

We are on the hunt for new Board Members

Like with all boards,  Isaac’s Band of Brothers & Sisters needs to be refreshed from time to time as existing members get busy and have to focus on other things.

So if you, or anyone you know would like to be on the board please let us know.  You can learn more about what’s involved here.

Our Annual General Meeting is also coming up on November 10.

Outgoing board members Rob and David

Outgoing board members Rob and David

Isaac votes in Federal Elections

Isaac’s family and friends with a keen interest in politics created some picture resources that we used to explain to him what some of the key policies each of the parties where focusing on.  Then we asked him to put the parties in order of which he liked the best.  We did this several times and on each occasion he picked a similar order.
We also developed an aided language board with pictures so that Isaac could answer the questions that the electoral commission staff would ask him.  On the day he did really well and answered all the questions and watched curiosly as I transferred his picture ordered vote onto the ballot paper.  He carried the ballot paper over to the ballot box to post his vote.

We are not sure if he really understood but we figured he would be no less well informed about his vote than many other people voting that day!

Learning about the parties in the election and what they stand for

Learning about the parties in the election and what they stand for

Cheering for the Raiders

Isaac has been a champion Canberra Raiders supporter this season.  He’s been learning to stay for the whole match, how to talk about the football with his PODD communication book, how to do the Viking clap and who the best team in the universe is – go Raiders!  Look out for him in the 2017 season.

Supporting the Canberra Raiders

Supporting the Canberra Raiders

Pizza and PODD

Every three months or so we are going do a Pizza and PODD night where we play games using Isaac’s PODD so that we can become more fluent in using it with Isaac.

We had a fun time playing PODD Bingo where we had to combine symbols to make sentences and work out what you could say and how you would say it on the PODD.

Playing PODD Bingo

Playing PODD Bingo

Supported Decision Making Training

Tina from ADACAS came along to provide Isaac’s microboard with some supported decision making training.  She helped us challenge the idea that we must know and understand everything to be able to make a valid decision.  Many of us just make decisions based on a gut feeling without really knowing all the pros and cons.  I know I didn’t understand all the fine print on my mortgage documents!

So it’s important for us as Isaac’s microboard members to assume that it is possible for Isaac to learn to make decisions and we must give him lots of opportunities to learn how.


Supported decision making training

Beadlemania News

Isaac has been spending increasing amounts of time at his house – Beadlemania.  He is now spending every second Friday evening and Saturday with his housemates.  His eyes light up when we tell him he is going to stay at his house.  It’s so awesome to see him so happy to have time away from his parents and hang out with friends.  Such a different scenario to the days of going to respite care.

Sadly we have had to say goodbye to two house mates as they are moving on to other things but we now have Shane and are on the hunt for a fourth flatmate who will also have a paid role as a casual support worker .

The housemates have been busy in the garden putting in a community vegie patch.

Recent additions to the animal menagerie are some little baby chickens which we hope will all be girls and lay lots of eggs for Isaac and his housemates to eat and share with the neighbours.  You can follow the adventures of Isaac and his fellow Beadlemanians on Facebook.

Isaac had a fabulous 19th birthday party at Beadlemania with family, friends and housemates.  His cake was made by the mum of one of Isaac’s support workers and was a really big hit.

Isaac delivers has two paying customers

Isaac delivers is Isaac’s start up delivery business.  He now has two paying customers –  Marymead and Hire up.  He has a great new uniform which was kindly donated by The Uniform Shop at Kippax.  He continues to do his magazine run until he has no time to deliver them.

Isaac Delivers will provide a professional business delivering cost-effective and reliable services to its clients.  Through this business, Isaac will be seen as a worker who performs a legitimate, useful and valued role. Customers can expect a professional and reliable service.

Isaac enjoys working in his business – he loves driving in the car with the radio going and the regular routine of meeting people.  It’s a work role that is valued by people in the community and that helps him to be perceived by others as contributing and skilled rather than dependant and incapable.  It provides him with continued opportunities to learn and develop life skills.  He is also highly visible in the community which means that he has many people keeping an eye out for him and making sure he is safe.

Isaac in his new uniform

Isaac in his new uniform

We are raising money for a car

Isaac needs wheels for work!  Isaac Delivers will be more viable if we can buy him his own car and not have to pay a fuel allowance if his support workers use their car – it  is really expensive.

Ideally we would love to buy him a little electric car to zip around in with his support workers and have it painted in blue with his logo on it.

You can help us by donating or spreading the word to your family, friends, neighbours, work colleagues and so on.


Our New Team of Support Workers

Isaac now has a team of fabulous support staff – Josh, Dan, Manon and Fiona.  Thank you to the microboard for helping with the recruitment and thank you to Microboards Australia for providing us with some excellent recruitment coaching.

Isaac's support team meeting

Isaac’s support team meeting

It’s not all beer and skittles

I don’t want to paint a “Pollyanna picture” of building a good life for Isaac as something that has been quick, easy and always successful.  It has been none of those things. Nor has Isaac’s disability somehow lessened.  We are still faced with huge hurdles to work around every day.

We still don’t always get a full night’s sleep.  We still have mountains of clothes to wash.  We still have to prepare special meals for Isaac. We still struggle to think of places we can visit as a family where Isaac will be happy and not become anxious and fall into behaviours that others find challenging. We still struggle with medical issues.

We are still wounded by the comments and actions of others that stem from an unconscious belief that Isaac has less value.  We are still frustrated by the way our community sometimes doesn’t even think about how they might include Isaac.

We feel let down by the lack of interest in helping Isaac to have a good life by those we had hoped would be there for him. We feel hurt when we invite people to social activities with Isaac and nobody shows up. We feel frustrated that giving Isaac a good life is seen by some as lying solely in the realm of paid services and not with his friends, family and wider community.

It would be very easy to give up.

But the freely given support of the people who are involved in Isaac’s life is treasured.  It has led to achievements I talk about in this newsletter. The smallest wins give us enormous pleasure. They keep us going. One foot in front of the other.

Sometimes its lonely and tough

Sometimes its lonely and tough




The Good Life Newsletter May 2016

Isaac’s Housemates Move In To Beadlemania

housematesIsaac’s housemates Patrick, Michael, Ben, Savannah, 3 cute pet rats and a kitten called Merlin have moved in to Beadle Place – otherwise known as Beadlemania.  To celebrate, family, friends and neighbours were invited to an afternoon tea for a grand tour and to get to know each other.

All the flatmate mums were also invited over for a lovely mother’s day lunch.  It felt like we were all one big family – a nice feeling.

Isaac will be learning what its like to move out of home and live independanty by staying at Beadlemania every second weekend.  We have been planning what will happen when Isaac comes to stay. A few key things are that:

  • Isaac will be an equal flatmate, not the landlord.  So Isaac needs to learn how to help out with the chores.
  • The flatmates will mostly be like ordinary flatmates and not carers.  So they will do things like cook shared meals, go on outings together, hang out at home, keep an eye out for each other’s welfare just like ordinary flat mates do.  They will not find themselves doing many carer type things very often like personal care or giving medication unless that is something they and Isaac are wanting to do.
  • Paid supports will also support Isaac to be a good flat mate as well has handling the carer type tasks.  Isaac’s support workers will need to help Isaac to learn to do chores, pick up after himself and not leave the lights on or the front door unlocked.
  • The flatmates will not have their lives constrained. Flatmates should still be able to fulfill commitments like working or playing sport.  There will be times when they will need to be around but these will be fun times.

This is going to be a bit of a journey for us all and its wonderful that these young people are so keen to be involved.

Isaac is going to vote in the upcoming election

Isaac is going to vote in the upcoming election.  This is his human right but its going to be tricky.  We are doing lots of practice around voting and will be visiting the Australian Electoral Office Education centre.  There is very little information about supporting people with an intellectual disability to vote on the Electoral Commission website.  Perhaps they think people like Isaac don’t understand voting and therefore shouldn’t vote. I say who knows?  and he should be given the opportunity to try. After all who does know everything about all the candidates and their policies?

I’m nervous about what the experience will be like.  I don’t want him stopped by people at the poll booth.  I’m not sure if his support workers or family or friends can assist him to vote.  So I’m off to the Electoral Office to see if they can offer some guidance and support to help the day run smoothly.

Isaac Delivers

Isaac continues to enjoy delivering magazines to doctors surgeries and car dealerships. We are finding the next hurdle of developing the business into a paid service quite a challenge. We need assistance to find businesses willing to pay for Isaac’s services.  He can collect and deliver anything that is:

  • light weight
  • easy to carry
  • is regular and not a one off

So this could be:

  • mail
  • magazines
  • coffees
  • food
  • spare parts
  • etc

We need someone who is good at talking with businesses about what Isaac can offer.  I find it too hard – its too emotional for me.  When people say no, its very hard to cope with because it means so much to me for him to have a paid job.

If you know anyone who has experience in business development, we would be quite willing to pay for them to engage with businesses to help us find clients willing to use Isaac’s services.

Isaac delivers logo

Isaac’s delivery business logo

Personal Training

Personal training is on Wednesdays and Thursdays from 7-8pm at our house.  It’s lots of fun and Isaac keeps us moving by being the music man.  You are very welcome to join us – its $20 per session.


Isaac working out with friends

Isaac working out with friends

Experiencing University

Isaac has had a great first semester joining in with the UC drumming club.  We are hoping to continue the club next semester.  It’s proving expensive so we are looking at ways of running the club more cheaply – perhaps buying our own drums and using Youtube as our teacher.

We are also looking at Isaac experiencing being part of a class and I have been exploring setting up a literacy group where Isaac, teacher education students and Isaac’s support workers and friends can come along and learn together about literacy. Hopefully this class will be up and running in semester 2.

We are looking to hire teachers that are experienced in using the 4 blocks literacy framework to teach the class so if you know of anyone get in touch.

Public Speaking

Earlier this year Isaac did some speaking at a forum for people who are transitioning into the NDIS up in Toowoomba and Brisbane.  Isaac, his brother Ben, friend Savannah, support worker Jade, step father David and myself all presented.  Isaac has a little powerpoint presentation and uses big buttons to change slides.  He is still learning about presenting and we were really pleased that he was able to show a few of his slides before wanting to leave. We are talking with him about how important it is to be able to help other people by sharing his story.  He seems to be a bit nervous about public speaking – and so are we!

Trip to Perth

I had a great trip to Perth recently to visit the folks from Microboards Australia.  They kindly shared what they are doing over there with regards to alternative communication, housing, positive behaviour support and literacy.  I was particularly interested in the literacy group and how several young men with complex disabilities are learning to read and write when others might have given up on them. Its slow and steady work but the young men have gone from not wanting to be in the room to enjoying two hours of writing and reading activities.


Hang out with Isaac over a drink and some live music at Westside Acton Park on Sundays from 1:30 – 3:30

Each Sunday afternoon Isaac loves to hit Westside Acton Park – where all the big yellow shipping containers are.  So if you fancy an afternoon of music get on down there and hang out with Isaac – he’d love to see you there.

The Good Life Newsletter February 2016

Happy New Year!

We hope you had a very happy Christmas and are looking forward to a great 2016.

Isaac, his family and three friends Savannah, Shauna and Michael enjoyed a trip to Ballarat after our Christmas celebrations.  We stayed in two apartments next door to each other.  Isaac had a great time hanging out with people his own age and Mum and Dad enjoyed having some time on our own. Isaac particularly enjoyed going fishing at the local trout farm and hanging out in the spa at the hotel with everyone.  As usual, he also loved the coat hangers in the cupboards and the tiles on the bathroom floor.


Chillin’ in the spa on holiday in Ballarat

The year ahead..

Isaac’s Band of Brothers & Sisters Incorporated or “The Band” as we call it, works to build and safeguard a good life for Isaac where he has has choice and control and truly belongs in his community.  We do that by tapping into our networks to find and bring about opportunities for Isaac.

This year we are focussing on the following goals:

  • Isaac will be in paid employment 5 mornings a week that he enjoys, is based on his interests and skills and is highly visible and valued in his community
  • Isaac will be experiencing university life – where he will be participating in social activities and enrolled in a unit as an audit student.
  • We will be helping Isaac to continue to build his social networks and enable him to regularly participate in social activities with friends around his own age with whom he has shared interests
  • We will also be helping Isaac transition to living in his own home with housemates and supporters.
  • We will be looking for opportunities for the Band to be leaders in our local and interstate communities to support other families to build inclusive lives for their family member that has a disability.

Recruiting a mentoring team for Isaac

The Band has been working with the folks from Microboards Australia to develop a recruitment process for hiring a team of staff to work along side Isaac.

We hope to have a team ready to get to work by early April.  We are not looking for disability professionals but rather people that have skills in technology, sports, music and social networking.  If you know of anyone you think might be great let us know.


Last year at school

Isaac has gone back to college part time this year and will gradually transition out of school into the workforce – as a delivery man – and into further education as an Auditing student at the University of Canberra.

He is participating in several mainstream classes this term which is really exciting. Melba Copland College have been very collaborative and welcoming and I’m really thankful for their efforts to include him and help him learn.

This year he was able to participate in the swimming carnival, all be it for a short time as he appeared to not like the cold water!

Social Group

Ben and Savannah rounded up their friends for afternoon tea and a chat about how they could help Isaac make more friends.  They brainstormed some activities they could do and already have done some fun things like ten pin bowling, a games night and dancing at the Canberra multicultural festival.

Savannah set up a Facebook group where everyone shares ideas about social activities that Isaac could be included in and would enjoy and each month aim to all go out together with Isaac.  They have also been thinking through what Isaac’s needs are and how to ensure he is safe and happy.

facebook page

Social group facebook page

Isaac goes on the Speaking Circuit

2016 is looking to be a big year for Isaac as he has been invited to speak at a few places in Queensland and Victoria alongside me, his mum,  about how we help him have a good quality life through the mechanism of a microboard and how we have leveraged the National Disability Insurance Scheme (NDIS) to enable this to happen.  We also hope to be able to take along some of his friends and microboard members to share what they like about being a part of Isaac’s life as that will be quite powerful for others to hear.

So we are looking at helping Isaac to use powerpoint and switches to operate it and see how he likes standing up in front of a group of people to tell them about himself. We are also asking him what he would and wouldn’t like to talk about. He may not fancy it so we will see how he goes.


We are purchasing some switch adapters like this to help Isaac to use Powerpoint to do presentations

Isaac’s house

We have bought Isaac his own house! – It’s a beauty we call Beadlemania after the street its in. Ben, Savannah and friends will rent it and Isaac will have his own room there and will go and stay with them every second weekend to transition into one day moving out completely.  We used the equity in our house to buy the property and it’s a beauty only two minutes away from where we live.

Our grander plan is to build a small intentional community where Isaac will live with friends and neighbours who keep an eye out for him and work alongside his paid supports to give him a life we he flourishes in the community.  That’s going to take a lot of time and money and we haven’t quite worked out exactly how that will happen yet.

In the meantime we will work out a model for ensuring Isaac and his flatmates are all safe and happy.  Community Connections is helping us as they have a lot of experience in home share for people with disability.


Isaac’s house in Charnwood

Transitioning to work

Isaac has been happily delivering unsold magazines kindly donated by Jamison Newsagency to lots of businesses around Canberra including the National Health Coop, Canberra Toyota, The Medical Specialists Centre in Jamison, Canberra Imaging Group, University of Canberra Health and Counselling and Gungahlin Medical Centre.

He seems to really enjoy it and is quite good at it.  He gets the bag of magazines out of the car, carries them in, greets the receptionist and places the magazines in the reception area.  He also removes all the old ones and takes them away to put in the recycling bin.

At the same time we are building a for profit business for Isaac where he can earn a wage and the business can be sustainable.  We have used NDIS funding to pay a Anthony Burgess who is a business analyst to write a business plan and get the business up and running.  We are modelling the business on Jackmail which delivers and picks up mail from the post office.

Bio Text is kindly helping us with developing the marketing for the new business.

Isaac greets the receptionist

Isaac greets the receptionist

Do you work at a local Canberra business? Can you help us with some market research for Isaac’s business?

Please complete this survey to  help us understand how businesses currently handle their incoming and outgoing mail to make sure that our business idea will be viable.

Fitness group

Every Thursday afternoon from 4:45 Isaac is doing a group training session with a personal trainer at our house. We do a 40 minute circuit of exercises like pushups, squats, medicine ball lifts and boxing.  Isaac is learning how to join in with us and really loves the music.  He also thinks its hilarious to watch us all sweat and groan.

Come and join us for a set of pushups or two!  It’s hard work but lots of fun and laughter.

Isaac working out with friends

Isaac working out with friends

Media Release – Isaac’s Band of Brothers & Sisters Inc Turns 1!

With the coming of the NDIS the climate is increasingly focussed on funding and paying for professional support.   In such a climate it is important to remember that what actually creates safe and secure futures for our sons and daughters is social connection and freely given relationships.

Isaac’s Band of Brothers & Sisters Incorporated (otherwise known as The Band) is a microboard – an incorporated association that works with Isaac, his family, friends and the wider community to enable Isaac (a young man with a severe disability and complex needs) to have a typical, socially included and quality life.

It’s understood that Isaac’s Band of Brothers & Sisters is the first Microboard to be operating in the ACT and is now turning 1 year old.

We will be celebrating Christmas and our first anniversary out and about in the community at Music in the Park at Hackett on Saturday December 5.
Some of our achievements in our first year of operation have been:

  • Exploring the business model for a mail and magazine delivery business for Isaac
  • Identifying work experience opportunities for him
  • Building Isaac’s friendship networks who have in turn enjoyed the several opportunities to hang out with him or go on outings such as music concerts.

microboard meeting

Isaac’s mum Sheree Henley says “I am so thankful to have a group of people to help me generate ideas and make them happen.  Creating an ordinary life where Isaac is fully included and truly belongs in the community is so much harder to do on my own.”

Lucy Gledhill who is a microboard member says “Isaac has taught me so much.  He has taught me not to have any limiting beliefs and that’s helped me with my own daughter. When she says she wants to do something I have learned to say why not and lets plan how this might be able to happen.”

Microboards originated in Canada around 30 years ago.  See Velacanada and were first established in Australia in Perth by Youniverse.  Microboards Canberra was established in October 2013.  They operate under a set of core principles to ensure that the person with the disability is given choice and control and their human rights are protected.

For further information please contact:

Sheree Henley
Mob: 0407305739
Email: sheree@theband.org.au




The Good Life Newsletter Christmas Edition

music in parkHappy Christmas to you all and thank you for being in Isaac’s life

This year “The Band” will be celebrating Christmas and all the good things that have happened in Isaac’s life this year on Saturday December 5 at Hackett Music in the Park.  It’s one of Isaac’s favourite events.  Local musicians will be performing during the afternoon and into the evening, and Santa will be making an appearance too.

We would love it if you could join us – here is your invitation to put on your fridge – Christmas 2015

Together we have achieved many things for Isaac and he has given us many things back.  I think the highlight of the year for me was Isaac’s friend Connor’s speech at Isaac’s birthday party where he spoke beautifully about how Isaac has been a good friend because he is a good listener and that Isaac is actually quite smart.

It’s all the little things that you all do that add up and end up in moments like Connor’s speech.  Thank you everyone.

5 day PODD

I attended the advanced Pragmatically Organised Dynamic Display (PODD) workshop in Melbourne early in October. PODD is Isaac’s communication book. It was an awesome workshop where I learned more about helping Isaac to see his PODD as his voice.

Sadly for much of his life AAC has been used to tell him what to do or to enable him to request.  It hasn’t been about enabling him to say what he wants and its been tough to get to really know him.

The workshop was led by the amazing Gail Porter who has developed the PODD system over many years.  Thanks Gail for helping Isaac to have a voice.

Lately he has been enjoying the “Let’s Pretend” branch where he asks people to pretend to be all sorts of weird and wonderful things from snorting pigs to flying planes much to his amusement.  His sense of humour is starting to come out which is wonderful.

Branch page

One of the best things I got from the workshop was that one of the other participants showed me a fantastic resource – the periodic table of AAC.  It shows all the principles that need to be at play to help people learn to use AAC.

PODD Printing

It’s important that everyone around Isaac knows how to use his PODD which means we need to make lots of practice copies for people.  Lucky for us, our family members of Michelle and Gary Jackson has a printing business in Canberra – Tenderedge  Thanks guys for doing all that printing for Isaac.

Thanks to the NDIS, we have a copy of Boardmaker, a copy of the PODD files and a printer to print them.  Otherwise we would have to pay up to $800 per book to get them made.  I can understand why as they take many hours to make.

Michelle and I went down to the Cerebral Palsy Education Centre in Glen Waverley where the PODD course was run a couple of weeks after the PODD course to talk to the folks about how to construct the PODDs better and we got some great tips on how to make the PODD more robust.  Thanks to all the wonderful staff there who were so willing to share their knowledge and experience.

PODD construction

Join Isaac for a Sunday Afternoon Session at the Rose Cottage Inn

Isaac loves live bands so each Sunday afternoon from 1-4pm he has been going with Dan to the Rose Cottage Inn in Tuggeranong to chill out to some tunes.  I’m sure Isaac and Dan would love some extra company – love to see you there!


for sale

One day we would like Isaac to live in a home of his own and share it with some friends.  With this in mind we are looking to buy a 3 bedroom unit or townhouse next year that Isaac’s Brother Ben and his friends can rent from us where Isaac can have a room there to come and stay every second weekend so he can start experiencing having his own space away from the old folks.

So if you know anyone that has a place for sale let us know!

We have also been lucky to find Wayne Pratt who is helping us with our project for Isaac’s future housing.  Wayne works in the financial sector and has lots of contacts within the construction and land development industries.

You can read more about the housing project here.

Legal Matters

I have engaged a not-for-profit tax lawyer to help our microboard to determine how Isaac can be legally a member of his microboard, how it can have not for profit status and gift deductible status and what kind of structure we should put in place to become an employer of staff.

It gets a bit complicated when Isaac can be deemed to be getting pecuniary gain from his association.   It means that he can’t be on the executive and we can’t get not for profit status.  If Isaac can’t influence the decisions about his life that isn’t good.  The not for profit status will bring us a lot of tax benefits and an entitlement to a bank account that doesn’t charge fees.  Our lawyer seems to be finding a way around this so stay tuned.

Microboard to Recruit Isaac’s Staff

One day in the future Isaac’s Microboard will over see all of the management of Isaac’s NDIS funding – setting his goals, hiring and managing his staff and so on. But I’m not dead yet so we are going to start slowly.

Jaquie Mills from Microboards Australia is running a skype mentoring session for us this Thursday night at 7:30pm on how a microboard can assist in recruiting staff.  Can’t wait to get her great ideas.

Isaac enjoys 80’s Mania with Ben and friends

Isaac had a fun night with his brother Ben,  Ben’s girlfriend Savannah and other friends at the 80’s Mania show.  Isaac fitted right in with all the other ’80s tragics that came in their hundreds to the Woden Southern Cross club for an evening of unabashed nostalgia. Cutting Crew, Go West, Nick Kershaw and Paul Young sang out all their good old hits and a great time was had by all.

80s mania at 80s mania

Blue Mountains Retreat

Isaac’s microboard members Ben, Savannah, Jade (rocking her rainbow hair), Ange and Casey enjoyed a weekend in Katoomba in the Blue Mountains learning about Microboards from the best in the business – Jaquie Mills from Microboards Australia and Linda Perry from Vela Microboards in Canada.  The amazing young folks were led in some activities by another amazing young woman Anita Howard who is an experienced microboard member from Perth. I tagged along too and as always, I felt really blessed to have such good people around Isaac.

I think it’s essential to hang around other people who do this kind of work, share experiences and learn.  I’m hatching a plan for another retreat in Perth in 2016 and hoping to get some sponsorship to get us all over there to meet the wonderful families in WA doing great things through their microboards.

Anita and young people ideas microboards conference



Thanks to one of Isaac’s support workers – Josh – we have discovered another thing that Isaac enjoys – watching the Canberra Capitals!  He loved the lights, music and all the basketball action.  I loved it too I must admit.  So great to see Jess Bibby play the most WNBL games of all time.

So we will be becoming mad Capitals fans next season!

Isaac going into business

2016 will be a big year for Isaac when he transitions into work.  His microboard have been working hard to generate some ideas and find some opportunities for Isaac to explore potential work for Isaac.  The teachers at Melba Copland College have also worked really hard to help Isaac learn the skills of doing letter and magazine deliveries around school and at Kippax Health Centre.

We have used some NDIS funding to hire Anthony Burgess to do some business analysis work to help us set up a delivery business for Isaac.  Sally Richards has been kindly sharing her wisdom from her experience with Jackmail.

We think Isaac will enjoy being a delivery man.  He loves to ride in the car, is good at carrying things and enjoys doing short sharp tasks.

Support Worker Training Nights

We have had two training nights for Isaac’s support workers where we have practiced PODD and shared a few tips on keeping Isaac safe and happy.  Gail Bennell, Isaac’s speech therapist, has now moved to Canberra – Yay! – and she joined us at Ten Pin Bowling for some PODD on the spot training.  It was a bit noisy on the night and Isaac found that a challenge but after things quietened down he had a fun evening bowling with his microboard members that had joined us while his support team adjourned to McDonalds to continue practicing PODD.

PODD training 2 Bowling

PODD training

Isaac steps out in style

You may have noticed Isaac looking a little more stylish of late.  His microboard members Jade and Coralie went shopping for some more fashionable clobber for him.  Mums apparently don’t know best when it comes to buying clothes for their sons.

We had a lot of fun buying him all sorts of cool outfits.  Thanks again Jade and Coralie!


End of year holiday in Daylesford


We will be enjoying Christmas day celebrations at home in Canberra and then heading off to Daylesford in Victoria for a holiday.  We have hired a couple of apartments so some if Isaac’s microboard members and Ben’s friends will be joining us so both Ben and Isaac will be able to enjoy the company of people their own age instead of having to go on holiday with the boring old folks.

Happy Christmas!

You, the readers of this newsletter, are special to our family.  You have helped in lots of small but significant ways to give Isaac a good life.  We are so very thankful for your love and kindness.  A very happy Christmas to you all from Isaac and his family Sheree, Ben and David xxxx

christmas pic










The Good Life Newsletter September 2015

The Good Life Newsletter goes online!

Isaac and I decided that it was time to put his newsletter online. We felt it might be a good way of celebrating the good work that his supporters have been doing and it might help other people to learn more about what is possible for people with disability.

I asked Isaac if it would be ok.  Here is a video of me helping him to make the decision.  Of course I can’t be 100% sure if he understands but at least I have given him the opportunity to decide and to learn how to decide.

Isaac’s afternoon adventures

Isaac now has a support worker to pick him up every afternoon from college and has been doing some fun stuff like going to the zoo, checking out some of our museums and going swimming.  Isaac is learning to say where he would like to go so he can be in charge of his adventures.

He loves these adventures but he’d really love to have the company of friends too.  He recently went with a support worker and a bunch of mates down to the lake for a walk and to feed the ducks and everyone had a blast.  If you’d like to go on one of Isaac’s afternoon adventures with him just get in touch and we will organise it.

Isaac turns 18!

Isaac celebrated his birthday with family and friends with a lap around Canberra in a stretch Hummer and a party back at our house.  He and his friends had a blast in the hummer.  It was everything that Isaac loves – music, lights, friends and driving.  Everyone was beaming when they arrived back from their Canberra lap.

Back at the house we had lots of music and more lights and everyone partied on.  Connor gave a lovely speech about how he had realised even though Isaac didn’t talk he was actually quite smart and was a good listener.

The presents Isaac received also showed how well everyone is getting to know Isaac and he loves them all.

Thanks everyone for coming along and sharing Isaac’s important milestone.hummer

Supported Decision Making

Now that Isaac has turned 18 we need to think about supporting him in how to make decisions in his life and make them clear to everyone.  He needs to learn about voting, deciding where he will live, opening a bank account and having medical treatment.  We are not sure that he will be able to do these things but we like to give it a good try as we don’t really know what he can do or what he understands.  His teachers are working on teaching him how to do a signature!

The plan will be to learn more about supported decision making.  ADACAS do some great work around this so it would be great to get some of Isaac’s family, friends and microboard members involved in helping Isaac to be able to make his own decisions.

Work Experience

Isaac’s teachers have been providing him with the opportunity to learn mail pick up and delivery skills and he has been doing very well.  It is expected that he will then move to doing mail delivery outside of the school environment in September.   The work experience coordinator at Isaac’s school has arranged some work experience practice sessions at Belconnen Community Services in Kippax.

I wrote to The National Health Cooperative asking if he could do some work experience with them and they have enthusiastically welcomed the opportunity which is fantastic.  So this will be the next step if all goes well at Belconnen Community Services.


Keeping everyone on the same page around helping Isaac to achieve his goals is a challenge.  I’ve set up an online site using an app called PODIO to try and share information and ideas amongst those who work with him.

We will be able to:

  • Share documents such as support rosters and his NDIS plan
  • Share a calendar to keep up to date with microboard meetings, training sessions, conferences and other events.
  • Share photos and videos to share ideas about supporting Isaac and also to celebrate his achievements.
  • Record his goals, our strategies to help him achieve them and track the tasks that need to be done.
  • Contact each other via email or sms.

Some of Isaac’s support workers have already been using it to share ideas about how to support Isaac and the places he loves to go.  I’m planning on doing a little training session for everyone so that we can get the best out of it.

My Ambition Campaign

Isaac has been invited to participate in an ACT Government community campaign to help him achieve some of his goals. It will work on the same principals as the state of ambition campaigns in the United Kingdom – http://www.stateofambition.org/summerofstem/ where young people describe their goals and ambitions and the support they are looking for to achieve them on a website. Community organisations and businesses then respond and offer support.

Isaac’s ambition is to start up a mail pickup and delivery business that involves:

  • collection of mail from post office boxes located in the Belconnen area and delivery to businesses located in the Belconnen area
  • collection of out-going mail from businesses located in the Belconnen area and delivery to the post office in the Belconnen area to be posted.

Isaac’s Great Grandma and his Grandfather worked in the post office so being a mail man runs in the family.

mail box deliveries

Isaac loves to ride in the car and listen to the latest hits on the radio.  He is very good at remembering routines, greeting people and carrying things.

We feel this ambition is:

  • based on the things I like doing and what I am good at
  • important to and appreciated by the local community
  • involves being out and about in the community
  • provides him with an opportunity to learn and grow
  • Allows him the opportunity to meet people and make more friends

In 2012, nearly half (47.3%) of all working-age people with disability were not in the labour force.  So we are hoping this project will make sure Isaac doesn’t end up another statistic.

He has been doing lots of work experience including feeding animals, watering plants, collecting mail, doing letter box drops, helping in the kitchen, delivering magazines and being a door man at a disco.

To achieve his ambition Isaac needs assistance with:

  • writing a business plan
  • finding and purchasing a suitable delivery vehicle
  • designing business processes and related artefacts
  • creating marketing materials such as a web site and logos
  • designing and purchasing a uniform
  • identifying and purchasing equipment
  • identifying and purchasing suitable insurances
  • recruiting a fabulous driver/ assistant
  • identifying and onboarding clients

If you know anyone that might be able to help with this campaign get in touch with us.